Missy Dillard is the Billing Supervisor at Texas Fertility Center. Missy has been a part of the TFC family for a little over eight years. She has had experience in almost every role in the front office. She started checking patients in at the front desk and worked her way into our billing department. She is truly a “jack of all trades”. Missy is always the go to person, in the office, when there are any questions having to do with billing.
Missy also takes care of all of our physicians new credentialing. She helps coordinate all new insurance contracts and manages our current contracts to help ensure that our patients are receiving all of the benefits that they are entitled to. Missy assists our patients with insurance appeals when the insurance companies deny services that should be covered. She is also; extremely knowledgeable about financing options for fertility treatments. Missy is the “financial guru” as her peers call her and she is the point of contact for patients and staff who have billing questions or concerns.
Missy has been married for almost ten years, to the love of her life. She is the mother of three and her children are everything to her. She spends time watching her son’s sporting events, and her daughters are interested in fashion and design as well as, art. If Missy could be anywhere in the world it would be with her family. Her favorite foods include anything Mexican and pizza. Missy’s favorite part of her job is helping patient’s win the battle against their insurance company, as we all know they can be difficult to deal with from time to time. Missy is an invaluable asset of the TFC family and we are so glad to have her here with us.
Stay tuned as we continue to feature different staff members to help you learn fun facts about us. We want you to know more than just our names. At Texas Fertility Center, you are part of our family.