There is no “I” in TEAM. It is important to remember that not one person can get the job done. It takes everyone working together to accomplish the one goal we all have in mind, to help you conceive. The doctors and staff at Texas Fertility Center and Austin IVF work as a TEAM to reach a common goal which is to provide our patients with the highest quality patient care.
We have a motto at TFC, TFC =TLC. This is something that we take very seriously as we care about each and every one of our patients. Every person you interact with at our office is an important member of the team who helps make your experience at TFC the best that it can be.
What really makes TFC a cut above the rest is how well the physicians and staff know their patients. We are always filling one another in on specific details about our patients and following up to see what a specific patient’s outcome was. The attention to detail is incredible. I don’t think you will find another fertility center that cares as much about its patients as Texas Fertility Center. Often times when patients leave our office, because they were successful, it is bittersweet because they miss their TFC family – and we miss them just as much.
At TFC you are not just another number in the waiting room. Your care is custom tailored by your doctor to meet your specific needs. Your cycles are never batched, or timed, to have procedures fall all on a certain date. Your physician will see you for ultrasounds and appointments in the office and he/she will try their best to perform your oocyte retrieval and embryo transfer should you do IVF – even if your procedures fall on a weekend on which they are not on call. The medical assistants work closely with the doctors to help with your appointments when you are seen at the office. You also have a specific nurse assigned to you who will be your point of contact throughout your care, and who will be there to answer any questions that you may have.
If you are going through an IVF cycle your physicians, embryologists, administrative staff at AIVF, and nurses work together to make sure your cycle is the most successful that it can be.
There are also many team members who work behind the scenes to make sure your care is top notch. Our authorizations department works hard to ensure that your medications arrive on time for your impending treatment cycle. Our billing department appeals claims on our patient’s behalf to make sure that insurance companies live up to their contractual obligations and pay appropriate charges in a timely manner, and our surgery coordinators work to help to make sure surgery is scheduled as soon as possible.
At Texas Fertility Center, we work as a team to ensure you care is world class. We care about our patients and our patients are so much more than just a number. TFC=TLC.