Daria Gant is one of the Billing Representatives at Texas Fertility Center. Daria has been a part of the TFC family for almost three years. Daria has always loved the medical field as she started her career as a Certified Nurse’s Aide with the state of Texas and has been in the medical billing field for nineteen years.
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The holidays can be a very difficult time for couples who are struggling with infertility. The holidays are typically the time of year where most people want to socialize with others more than usual and are in higher spirits. For couples facing infertility, many times feelings of joy and happiness are replaced by feelings of sadness,
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Missy Dillard is the Billing Supervisor at Texas Fertility Center. Missy has been a part of the TFC family for a little over eight years. She has had experience in almost every role in the front office. She started checking patients in at the front desk and worked her way into our billing department. She is truly a “jack of all trades”.
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Nurses in our office have a very important relationship with the patients in our office who are trying to conceive. Your nurse is your true point of contact at our office, we answer or obtain answers to your questions, and we also check on your physical and emotional health.
The fertility process itself can be extremely overwhelming and we want you to know that we are here for you every step of the way.
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Catherine Mendez is responsible for taking care of all medical records requests and other critical back office operations at the Texas Fertility Center. She sends out records in response to patient requests, doctor’s offices request, and requests from insurance companies. Catherine also manages all the doctors’ dictations and helps coordinate all of the meetings that our physicians are involved in.
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I had the opportunity to attend the American Society for Reproductive Medicine annual meeting that was held in Denver Colorado this year. It was an incredible opportunity to be a part of. I always leave the meeting with my head spinning with all of the information I have learned and all of new projects I want to try to complete.
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Robin Collett is our New Patient Coordinator who will call you, after you have scheduled your appointment with a nurse, to make sure that you are fully prepared for your first appointment at Texas Fertility Center. She takes the time to review your benefits with you as well as make sure that you have all the necessary paperwork ready when you arrive at the office.
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I think it is important for patients to understand that you do have a choice regarding where you decide to seek your fertility treatments. I received a phone call from a patient, just recently, that really stood out in my mind and really inspired me to convey the message of why it is important to do your “homework” when selecting your fertility center.
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Anna Hernandez has been with Texas Fertility Center for one year. Anna is our front office coordinator and she is responsible for greeting and checking in patients for appointments, making sure all forms are accurate, and making reminder calls to our patients regarding their appointments. She usually is the first point of contact for patients who are being seen at our Mopac office.
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Texas Fertility Center has initiated a peer support group that was developed to help couples and individuals trying to conceive cope with the struggles fertility treatments can often cause. The goal is to help patients find “friends” going through infertility treatments and give them an outlet to discuss their feelings with others who understand what they are going through.
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